QuickTill Help Centre
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Search the same operational guides available in the QuickTill application.
Documentation
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Getting started with QuickTill
Sign in, complete initial setup, understand the dashboard and prepare a POS device.
POS sales and cash-up
Run a cashier session, sell products, take payments, print receipts and cash up.
Products and inventory items
Create products, assign them to facilities, configure behaviour and handle large catalogues.
Purchasing and stock control
Manage suppliers, purchase orders, GRVs, available stock, transfers and movement history.
Sales documents and customer accounts
Handle quotations, invoices, laybys, credit accounts, expenses, refunds and reconciliation.
Customers, users and security
Manage customer records, employee access, roles, permissions, logs and audit history.
Reports and exports
Filter and interpret receipt, profit, cost, sold, stock, accounting and cash-up reports.
Printing and hardware
Configure Bluetooth and web printing, diagnose failed jobs, and connect scanners or drawers.
Pricing, currency and business settings
Configure promotions, tiers, exchange rates, tax, branches, warehouses and receipts.
Offline, sync and troubleshooting
Safely recover pending work, resolve endless loading and capture useful error details.
Fiscalisation
Set up fiscal devices, manage fiscal days, receipts, notes, queues and diagnostics.
Subscriptions, updates and support
Review package access, make subscription payments, update safely and contact support.
Stock adjustments
Correct stock quantities safely and keep a clear adjustment history.
Stock transformation & yield
Convert a source item into multiple saleable output items by weight.
Scale barcodes
Configure and use barcodes that contain an item code and weight.
Hardware compatibility
Review supported hardware and practical device setup guidance.
Back-office setup checklist
A practical checklist for configuring and validating back-office tools.
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Try a shorter word such as stock, printer, sale or fiscal.
Quick answers
Common tasks in a few steps.
POSMake a sale
- 1Open New Sale from the dashboard.
- 2Search for or scan products and confirm quantities.
- 3Choose the payment method, complete the sale, then print or share the receipt.
INVManage inventory
- 1Use Available Inventory to check stock at each facility.
- 2Use a purchase order and GRV to receive purchased goods.
- 3Use Stock Transfer to move items between facilities.
CUSManage customers
- 1Open Customers to add or update contact details.
- 2Select a customer during a sale when history, discount or credit is needed.
- 3Open the customer record to review purchasing activity.
REPUse reports
- 1Choose a report for receipts, sales, profit, inventory or cash-up.
- 2Set the facility and date range before loading it.
- 3Review or export the result using the available actions.
USRManage users
- 1Add a user and choose the correct role and facility.
- 2Edit permissions when responsibilities change.
- 3Deactivate accounts that should no longer have access.
SETConfigure QuickTill
- 1Open Settings to update the company profile.
- 2Configure currencies, exchange rates, tax and discounts.
- 3Review changes with a test transaction before daily use.
Still need help?
Send the screen name, error message and what you were trying to do.